We want to make sure you get what you want! Unopened items in original packaging returned with a receipt within 30 days of purchase will receive a refund or exchange in the original method of tender. Items that are covered in spaghetti, opened, damaged, and/or in non-resellable condition may not be eligible for a refund or exchange. A valid photo ID may be required to confirm original transactions and returns.

Flowers and discounted items are final sale. That said, we want you to look great! If a floral order is not of the quality you have come to expect from Zocalo, please contact us directly to ensure that we can remedy the situation.

We ship locally within the greater Edmonton area (Edmonton, Alberta, Canada) for $18 using our local delivery drivers. Curbside pickup is also available from 10826 95 Street NW, Edmonton, Alberta, Canada.